UPS Claims – Mama Queen Bee

UPS Claim Submission Form

What is your Queen Bee Order Number? This can be found on your confirmation email.

What is your UPS Tracking number?

Customer's email address?

Is your package damaged or missing?

Damaged Lost

Lost Package Claim

Please give Queen Bee 3-5 business days to follow-up with UPS. We will email you with an update as soon as possible. Any replacements approved by UPS will be mailed, free of charge.

Damaged Package Claim

One or more items in your package are broken.

List out each broken item in your package

Add up to 4 pictures of outer package

Add up to 10 pictures of the damaged items

UNABLE TO UPLOAD PICTURES? If you are unable to upload pictures, email the images to customerservices@mamaqueenbee.com with the order number in the Subject Line

FREE SHIPPING ON ALL ORDERS OVER $99

My Account

UPS Claim Submission Form

Lost Package Claim

Damaged Package Claim